FAQ

We specialize in the R&D, manufacturing, and sales of metal cutting machine tools, metal processing machinery, general equipment, and mechanical components. Our services also include precision parts machining, hardware customization, and equipment maintenance.

Yes. We can provide customized machining solutions based on your drawings, samples, or specific technical requirements. This includes non-standard parts processing, mechanical structure design, and custom equipment fabrication.

Lead time varies depending on the product type and order quantity:

• Parts machining: typically 3–15 days

• Equipment manufacturing: 15–45 days on average

• Large or fully customized projects: evaluated separately after confirming technical specifications

A clear schedule will be provided before the project begins.

Yes. We support small-batch samples or prototypes. Mass production can proceed once the sample is approved.

We perform strict quality control at every stage of production, including:

• Raw material inspection

• In-process quality checks

• Final dimensional and performance testing

This ensures every product meets customer expectations and industry standards.

We support multiple formats, including:

• CAD (DWG / DXF)

• STEP / STP

• PDF technical drawings

• 3D models (IGES / SolidWorks, etc.)

If you’re unsure about your file type, our team can assist.

Please provide your drawings, quantity, material requirements, and any surface finishing needs.
You can request a quote by:

• Submitting through our website contact form

• Sending details directly to our sales team

We will reply with a quotation within one business day.

Depending on the product type:

• Parts and hardware: express delivery or logistics

• Large equipment: wooden crate packaging + logistics or client-arranged transport

We ensure safe and cost-effective shipping solutions.

Yes. Our technical team provides:

• Installation guidance

• Operation training

• Troubleshooting and repairs

• Replacement parts service

We’re committed to ensuring your equipment runs efficiently.

Absolutely. You are welcome to schedule a factory tour at any time. We will provide full assistance and show you our production processes and manufacturing capabilities.